Our Rockwell Collins Sweden facility provides global service and support on our satellite equipment 24 hours a day, 365 days per year. Please contact our helpdesk for a rapid and dedicated response to your problem or query.

Rockwell Collins Sweden runs a service tracking system to handle all after sales and support related issues. This web-based database system allows the customer to have total control of their ongoing service issue. Rockwell Collins engineers can be online at any time worldwide and be connected to the same system as all the regional service centers. The details of the problem will be registered in the system when the customer contacts the Service and Support department.

The ST number that you receive from Rockwell Collins Sweden is used as a reference number. It is also used as a Return Material Authorization (RMA) Number. You will have to receive this number before you can return any equipment to Rockwell Collins Sweden. It should be placed clearly on both the packaging and documentation.

Rockwell Collins Sweden offers a selection of service contracts which ensure that the same level of service is available after the warranty period expires. This is a cost-effective way to budget for the maintenance and upgrade of your system in the long term. Please contact the service department listed below or your sales person for a presentation of the various service contract levels available.

Warranty terms and conditions are also available upon request.

Our Service and Support departments can be contacted through the following methods:

ROCKWELL COLLINS SWEDEN AB
Service & Support Department
Tritonvägen 15
171 54 SOLNA, SWEDEN
Telephone: +46 923 140 52
Technical assistance: swetac@rockwellcollins.com
Spare part information: sweparts@rockwellcollins.com

Please visit our Service and Support  page for more information on all of Rockwell Collins offerings.